We have installed the Hipchat Server on of our on premise servers. Everything is working fine for windows users but for one of our Mac user the emoticons are not displaying correctly, it is just displaying a square for the mac user, We have tried switching that user to cloud and it works fine at that time, so the issue is only on the server version .Any trouble shooting help anyone can provide, already tried the below two resolutions but this has not fixed the issue.
Thank you both, @Will DeHaan we did try by copying and pasting that url in a new tab and there it displayed the emoticons correclty, so does it mean it is a ssl issue or dns issue?
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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