Been using HipChat server (production channel) without issue version 2.2.9. Today updated to 2.4.0 production channel via web site and it never upgraded. I remoted in to my Windows Server 2012 R2 box and started VirtualBox and saw an error "chef" error so I followed the guidance at this link and it fixed the error and it seems the upgrade succeeded after I restored to the pre-upgrade snapshot, fixed the chef error, then upgraded again. Yet when I try to visit the HipChat web site it says there was an error, check back later. I've tried this process several times including the force upgrade and I cannot get my hipchat server instance to work now. Any suggestions?
You may have encountered the following issue:
If you haven't already tried the update again in the last few months, please give the workraound above a try. Thanks!
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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