A while ago I changed the notification settings of a HipChat Room to custom to turn them off. That worked and I got no notifications. When I changed it back to Default Notifications that also worked and I started getting notifications but that didn't last that long. After a while I realised the room notification settings went back to Custome again. I doesn't matter how many times I choose Default Notification option on notification settings, it still goes back to Custom every time I have a look at it.
Am I missing something or could this be a bug? I'm hoping it's not a feature!
It sounds like you might be encountering some kind of bug with the storing of per-room notifications. If you're running on macOS, I'd recommend trying a full clearing of your preferences. Instructions can be found at https://confluence.atlassian.com/hipchatkb/mac-desktop-app-clearing-preferences-751436224.html.
If that doesn't solve the issue, please contact our support team at firstname.lastname@example.org and they should be able to help you get all set up and chatting (with proper notifications!) again.
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot