Any suggestions to solve this problem?
You can't remove users from a group through the client if that's what you're looking for. However, you can remove users from the web at https://www.hipchat.com/admin/users if you're admin of the group.
The button Remove People you see from the client is for Room owners to remove users from private rooms only.
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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