Hipchat File Send Error after Update

It seems almost every time I update hipchat, after, I am unable to send files. I get a generic error message when I try. Other users who have not upgraded are able to send files, but I am not. I have logged out and in several times and it seemed to fix it for a short while, but the problem returns. I will likely need to totally reinstall the desktop client. Please correct this for future updates sad It makes me not want to update HipChat as I am afraid after it will be broke.

2 answers

This seems to come and go. I have completely reinstalled. I was able to send images for a while and then it stopped.. then I could again.. then it stopped.. has there been some limit put on how many images you can send in HipChat Free?

Just logging out and logging back in will resolve this.

When logging in a new permission is granted to upload files. It seems the chat session can outlive the permission to upload files.

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Published Oct 07, 2017 in Hipchat

Bringing Structure to your HipChat Instance

...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...

466 views 1 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot