Hipchat API V2 "get all rooms" call doesn't show private rooms to Admin


I have created some test accounts/rooms/messages on a test HipChat server.

Most things work as expected.  However, I ran into a problem getting a list of all rooms as an admin.

  • RegularUserA creates a private room and invites RegularUserB. 
  • They can correctly chat with each other.
  • They can correctly use the V2 api to get a list of rooms and room history.
  • AdminUser1 can correctly use the "room history" call to access the private room (if he somehow knows the room id).
  • AdminUser1 incorrectly(?) does not see the private room when using the "get all rooms" call.

the calls I am using look like this:


As an Admin using the V2 API how should I get a list of rooms that include private rooms created by regular users?



1 answer

4 votes


You can access private rooms created by regular users if you use an addon token (if addon is global and has scopes view_group) instead of a personal token.

You can find more info about addon in the documentation: https://www.hipchat.com/docs/apiv2

And here's a link to a sample addon https://bitbucket.org/pstreule/hipchat-echo-addon 

Thanks I will give that a try.

However, do you find it odd that the personal admin token can actually see the private room history? It just can't get a list of the room numbers. Since the room numbers appear to be simple identity that increments by one I suppose I could just get a list of all rooms including archived rooms and then the missing numbers would be the private rooms.

After struggling with Certs I was finally able to get the sample add-on working and verify that it can indeed get a list of private rooms.



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