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Hipchat API V2 "get all rooms" call doesn't show private rooms to Admin


I have created some test accounts/rooms/messages on a test HipChat server.

Most things work as expected.  However, I ran into a problem getting a list of all rooms as an admin.

  • RegularUserA creates a private room and invites RegularUserB. 
  • They can correctly chat with each other.
  • They can correctly use the V2 api to get a list of rooms and room history.
  • AdminUser1 can correctly use the "room history" call to access the private room (if he somehow knows the room id).
  • AdminUser1 incorrectly(?) does not see the private room when using the "get all rooms" call.

the calls I am using look like this:


As an Admin using the V2 API how should I get a list of rooms that include private rooms created by regular users?



1 answer

4 votes
Julien H. Atlassian Team Jan 11, 2016


You can access private rooms created by regular users if you use an addon token (if addon is global and has scopes view_group) instead of a personal token.

You can find more info about addon in the documentation:

And here's a link to a sample addon 

Thanks I will give that a try.

However, do you find it odd that the personal admin token can actually see the private room history? It just can't get a list of the room numbers. Since the room numbers appear to be simple identity that increments by one I suppose I could just get a list of all rooms including archived rooms and then the missing numbers would be the private rooms.

After struggling with Certs I was finally able to get the sample add-on working and verify that it can indeed get a list of private rooms.



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