We have HipChat running behind an ELB in AWS.
The ELB port forwards all necessary ports to HC server. The ELB has our certificate installed and preforms SSL termination. Our CNAME DNS is stored in Route53.
HC server host and domain name are configured to be the external DNS name which points to the ELB.
This setup worked for us for many months until a recent upgrade, which could just be a coincidence. When users now connect they can chat happily but transferring files results in file not found errors and no emoticons are displayed.
Any help would be greatly appreciated.
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...able to use the clients After a bunch of testing (rooms, memberships, check for private message history, and most importantly - the custom emoticons!) nearly everything was looking as we needed, however...
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