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HipChat server Unable to install integration

Hello!

I'm trying to install some integration (any from list), and have this message "Unable to install integration". Could You help me please?

Thanks.

1 answer

0 votes
rich Atlassian Team Nov 14, 2014

Is your HipChat server behind a firewall (i.e., can you access it from the public internet)? If not, then most of the integrations won't work. If you're trying to integrate with another SaaS product, that product will likely need access to HipChat's APIs. If you're trying to integrate it with another Atlassian product that's inside your firewall (e.g., JIRA or Confluence), as long that Atlassian product can access your HipChat server, it should work.

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