HipChat: notification in team rooms for @here vs personal mention

We have a lot of channels and individual teams use @here periodically and mention my name now and then.

When someone @mentions me I don't get the email notification my name in a channel, since I am logged in ... just not actively monitoring the channels. 

I do not actively monitor each room and it seems like any hints like the room name are bolded whether @here or personal mention.

Returning to HipChat from a meeting from focusing elsewhere I may have missed to pop-up from a personal mention or @here.  The rooms names are highlighted both for @here or personal mentions.

Any ideas on how I can basically ignore the @here and yet be more aware of my name being mentioned in team rooms?

Thank you!

1 answer

1 vote
Edwin Ho Atlassian Team Sep 18, 2017

Hi Andy.

At present, rooms will have notification counters by the room name and will be bolded in blue when anyone uses @mentions to your name or @here. You have the options to set room notifications to "Quiet" however using @here will highlight the room as what you're seeing.


Good news however, Stride will only highlight the rooms you have been mentioned (with "Quiet" settings) when it's available.

Sign up for the early access if you haven't!

Hope this helps.


Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Published Oct 07, 2017 in Hipchat

Bringing Structure to your HipChat Instance

...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...

456 views 1 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot