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HipChat @mention notification emals

I would like to get emails in addition to being notified via HipChat when I'm logged in and someone @mentions me. I believe that Hipchat used to function this way and it currently does this for private messages. Does anyone know of a way to force this to happen without changing my status? Thanks.

1 answer

0 votes
AhmadDanial Atlassian Team Apr 05, 2018

Hi, Ryan.

The default email notifications will only be sent out according to your status (offline / away / idle) for the scenarios listed in /account/notifications page. Is there any specific reason as to why you still want to receive emails though being online? Is it for some sort of reference / audit purposes when you are @mentioned? Just to understand your use case better.

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