HipChat licensing



Does the licensing of users has to do with the concurrent connections, or with the total number of users from all directories?

Thank you.



Ksenofon Ougrinis

2 answers

0 votes

The number of users of the licensing corresponds to the total number of users with a HipChat account. So the total numbers of users from all directories if you use the directory integration.


Dear Samuel,

first of all thank you for your quick response. I would like to explain a scenario that I have in mind to clarify how the licensing will work.
We have around 100 users in our domain, but only 10-20 of them will be using the call/video services from Hipchat. The rest will only require chatting and file sharing which I understand is provided by the free version.

Could you please let me know how that works?

Thank you,


We don't have different type of users. So if you need the call/video feature it will be enable for all your users and you cannot discriminate.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

28,822 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you