HipChat is no longer working with our Websense proxy for users who update to new version of HipChat 4.0? any suggestions?

HipChat is no longer working with our Websense proxy for users who update to new version of HipChat 4.0? any suggestions?

1 answer

1 vote

I don't know about Websense, but I'll tell you this... the new HipChat apps (desktop and mobile) have (are) switched to using BOSH as the primary protocol and not directly interfacing with the XMPP protocol. BOSH works over SSL on port 443. Underneath, the traffic BOSH is transferring is the same XML based XMPP stanzas, just over HTTPS. So, it's possible your users will need to adjust their proxy settings in order to have the new HipChat clients work.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Mar 26, 2018 in Hipchat Data Center

Migration of Hipchat server to Data Center - a retrospective

Background While our Hipchat server environment was reliable and performing well, as a significant and growing part of our business, the need to leverage the benefits of Hipchat Data Center&nbs...

460 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you