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HipChat -> JIRA integration: Assignee listed as "Anonymous"

When JIRA writes a change in Assignment to HipChat, the assigned user is often shown as "Anonymous" in the summary, but correctly in the detail.

Snap 2016-06-14 at 09.31.51.png

Does anyone know why this is?

3 answers

I also have this issue. Please advise. 

me too!

These two answers (soon to become three?) are not answers at all. This problem is plaguing me but not the others on this project. I was the one who set things up but I used another account as the admin account.

Did you guys get an answer to this some other way?

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