HipChat -> JIRA integration: Assignee listed as "Anonymous"

When JIRA writes a change in Assignment to HipChat, the assigned user is often shown as "Anonymous" in the summary, but correctly in the detail.

Snap 2016-06-14 at 09.31.51.png

Does anyone know why this is?

3 answers

I also have this issue. Please advise. 

0 vote

These two answers (soon to become three?) are not answers at all. This problem is plaguing me but not the others on this project. I was the one who set things up but I used another account as the admin account.

Did you guys get an answer to this some other way?

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