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HipChat crashes on a second Screen Edited

I use HipChat Client on Windows 7 with FirPro Graphics W4170 and the latest drivers. Hipchat works fine, when i use it on the main screen. When i move the hipchat window to a second screen (extendet desktop), it looks a little bit strange and no buttons or other elements are working. When i move the HipChat Window back to the main screen, it works as it should.

Optional Parameter "--disable-gpu" when starting HipChat has not effect. Everything worked fine until one week ago.

Any useful hints?

Thanks in advance, Olaf

1 answer

0 votes
Syahrul Atlassian Team Aug 16, 2017

Hi Olaf,

 

I would suggest you create a ticket on our support portal for further troubleshooting of this issue. You can raise one at:

Look forward hearing from you.

Hi Mohammad,

that's a problem, because i got eMail and password for a HipChat room from my service provider. I don't have any access to this mail account. Any answer from support will be send to a mail account, i don't have access to.

What can i do?

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