We are testing HipChat and a few users are having issues with the HipChat application. The People list stops at a certain letter (J for example) and they are unable to see any users below that. However, if they login online, they see the complete list.
Is there a "fix" for the HipChat application for those users? What would be causing that behavior? Thank you.
@Aaron Vance - I don't think we've heard of this issue from other users so far - having more detailed information would probably help diagnose what's going on. I'd suggest contacting support via https://support.atlassian.com/servicedesk/customer/portal/32 - including logs, screenshots, and/or videos would definitely help.
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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