On a Windows 10 laptop, I have a user whose scrollbars are so skinny in the application that if they try to scroll with the pointer, they only get the horizontal pane resize pointer. The scrollbars are inaccessible. All other applications have normal scrollbars. They tried uninstalling and re-installing HipChat with the same results.
By change, is your Windows laptop touchscreen applicable? My understanding of how touchscreen for Windows work is that scrollbars are generally thinner by design, as users can choose to scroll directly using the screen, or using external devices, such as mouse or mousepad to scroll pages up and down.
Other applications within Windows will see the same width of the scrollbar (or separator) as it is considered part of Windows system.
Feel free to let us know if that's not the case!
Thank you for the response. It is the case. It is a 2-in-1 HP Spectre. However, I have other users with the same system and HipChat has normal scroll bars. Also, other applications on that same laptop have normal scroll bars.
Your suggestion sounds likely. But, I'm wondering why it is only HipChat on that one machine that has this symptom.
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs