It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

HipChat Sidebar opening external browser windows

Hello,

I'm having an issue with opening external browser windows in my HipChat addon in Microsoft Windows only (Windows 10 users). Mac works fine. This also works fine for BOTH OS in the HipChat webapp. I am simply using a windows.open(<url>) in my addon.js. Has anyone run into this issue and has a solution? 

1 answer

1 accepted

1 vote
Answer accepted

10/24/16 Update:

I actually got this working over the weekend. Apparently, Windows native app blocks window.open that were not initiated by a "direct" user action. Mac does not appear to do this at all which is why it was working on most of the computers and the webapp. I had my code that opened the window in an ajax call which was initiated by a button click in the sidebar. While this appears to be initiated through a user action, the ajax call is NOT a user action so it did not work. Once I re-worked my code to have the ajax code elsewhere and clicked the button, the window opened just fine. Just a heads up for anyone else running into this issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat Cloud

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

33,516 views 7 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you