HipChat Server Web Chat won't load


After upgrading to the latest HipChat server going to hipchat domain /chat will now load, shows an error occurred. How can I resolve this?

Atlassian HipChat 1.2 build 1.2.8 (2015.06.18.101701)

3 answers

1 accepted

I reapplied the update using hipchat upgrade -u -f and that worked.  I initially updated via the web, won't be doing that again. Command line updates only going forward.

Please contact support by emailing server-support@hipchat.com if you haven't already. We're certainly interested in what went wrong and can deduce what was fixed by the upgrade retry.

Thanks so much

Faced with a similar problem.

When upgrading from 1.2.6 to 1.2.8 of the WEB interface, the system reported that the update was successful, but to connect to the server to communicate worked.
after completing
hipchat upgrade -u -f
everything worked.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Craig Castle-Mead
Published Mar 26, 2018 in Hipchat Data Center

Migration of Hipchat server to Data Center - a retrospective

...able to use the clients After a bunch of testing (rooms, memberships, check for private message history, and most importantly - the custom emoticons!) nearly everything was looking as we needed, however...

166 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you