The issue turned out to be a edge case for the HipChat client: you have to sign out, then "forget this account," then log back in again to get hipchat.com to change to hipchat.me for the video links. Turns out it has nothing to do with id.google.com or anything else.
Hi @Daniel Finkelstein,
Thank you for jumping on the beta release!
HipChat Server has to register with the video service to establish a trust (based on a combination of a public/private key and the HCS license)
Please SSH into the HCS install and run:
hipchat video --checkkeyserver
It should pick up the outbound proxy config if you have that set.
Seems to be fine: we get:
admin@hipchat:~$ hipchat video --checkkeyserver
Successfully communicated with https://video.hipchatserver.com
Successfully saved video key to https://video.hipchatserver.com as 2d5b88c796a8db7cd8aca33aab7fd0d8980c280c64411fb35258fbda4cac0702
Updated the video configuration
Updating system configuration, this may take a few minutes...
run-parts: /home/admin/startup_scripts/disable_retention_purger exited with return code 1
Restarting services (apps only)
Can you verify the video endpoint is set on HCS?
If you don't see a match to the above output please run: hipchat video --url "https://hipchat.me"
This is puzzling. Do send a note to firstname.lastname@example.org if you haven't already. Support staff will be online Monday globally.
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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