HipChat Mac App not switching content views between channels, JS TypeError in log

After a few minutes in the HipChat Mac client, latest version (build 667) - clicking between channels doesn't change the chat content view - topic updates, participants updates, but the chat view itself doesn't. The following error is logged.


2016-06-22 10:59:33:587-0500  [28319_1758274@chat.hipchat.com] [Web] Loading error: JavaScriptErrorData(message: Optional("TypeError: undefined is not an object (evaluating \'Object(object)\')"), url: Optional("https://datarecognitioncorp.hipchat.com/chat"), line: Optional(18645), column: Optional(24))
2016-06-22 10:59:34:210-0500  [28319_1758274@chat.hipchat.com] [Web] Web Core log since 10:59:33 AM (1 message)
2016-06-22 10:59:33:586-0500  [28319_1758274@chat.hipchat.com] [WebCore] [JS ERROR] TypeError: undefined is not an object (evaluating 'Object(object)') [URL: https://datarecognitioncorp.hipchat.com/chat, line: 18645, column: 24]

1 answer

1 accepted

Accepted Answer
0 votes
John Collins Atlassian Team Jun 22, 2016

Hello Brice,

Thanks for the report. The problem you are seeing is related to this one: HCPUB-237. If you watch that issue, you'll know when a fix rolls out.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

506 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you