It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

HipChat Mac App not switching content views between channels, JS TypeError in log

After a few minutes in the HipChat Mac client, latest version (build 667) - clicking between channels doesn't change the chat content view - topic updates, participants updates, but the chat view itself doesn't. The following error is logged.

 

2016-06-22 10:59:33:587-0500  [28319_1758274@chat.hipchat.com] [Web] Loading error: JavaScriptErrorData(message: Optional("TypeError: undefined is not an object (evaluating \'Object(object)\')"), url: Optional("https://datarecognitioncorp.hipchat.com/chat"), line: Optional(18645), column: Optional(24))
2016-06-22 10:59:34:210-0500  [28319_1758274@chat.hipchat.com] [Web] Web Core log since 10:59:33 AM (1 message)
2016-06-22 10:59:33:586-0500  [28319_1758274@chat.hipchat.com] [WebCore] [JS ERROR] TypeError: undefined is not an object (evaluating 'Object(object)') [URL: https://datarecognitioncorp.hipchat.com/chat, line: 18645, column: 24]

1 answer

1 accepted

0 votes
Answer accepted
JoCo Atlassian Team Jun 22, 2016

Hello Brice,

Thanks for the report. The problem you are seeing is related to this one: HCPUB-237. If you watch that issue, you'll know when a fix rolls out.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,188 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you