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HipChat Linking to a room URL doesn't work via opening HipChat app?

I am attempting to input a link onto my team's confluence page that will redirect other employees to our support HipChat room. I am using the link:


The link prompts me to open the HipChat app (mac), but once open, it does not direct me to the chatroom/id. It just opens the app.

Is there a remedy for this or something that I am doing wrong?


1 answer

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Hi, Carl!

Please notice that deep linking in Hipchat only works with specific versions of the clients. For more details, please refer to the following article:

How to use the Hipchat URL scheme

Let us know in case of any questions!

That link is dead, but the page was captured once in the wayback machine...


Still, this does not seem to work for me with our internal installation, with Mac client Version The examples are all on, maybe that's a requirement for links to work?

The link I have tried is:


As Bruno found, this simply launches the app. Can you tell us more?

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