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HipChat Linking to a room URL doesn't work via opening HipChat app?

I am attempting to input a link onto my team's confluence page that will redirect other employees to our support HipChat room. I am using the link:

hipchat://example.hipchat.com/chat/room/1234567

The link prompts me to open the HipChat app (mac), but once open, it does not direct me to the chatroom/id. It just opens the app.

Is there a remedy for this or something that I am doing wrong?

Thanks!

1 answer

0 votes

Hi, Carl!

Please notice that deep linking in Hipchat only works with specific versions of the clients. For more details, please refer to the following article:

How to use the Hipchat URL scheme

Let us know in case of any questions!

That link is dead, but the page was captured once in the wayback machine... https://web.archive.org/web/20170318052942/https://confluence.atlassian.com/hipchatkb/how-to-use-the-hipchat-url-scheme-755337955.html

 

Still, this does not seem to work for me with our internal installation, with Mac client Version 4.30.1.759. The examples are all on hipchat.com, maybe that's a requirement for links to work?

The link I have tried is:

hipchat://hipchat.example.com/chat/room/Support+all+teh+things

As Bruno found, this simply launches the app. Can you tell us more?

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