HipChat Datacenter: couldn't load HipChat- try again

Hello all,

I'm trying to evaluate HipChat Datacenter(3.1), but I stuck after first login to the HipChat Server.

I can't connect to some chat and I'm not able to create or manage rooms. I already found some older threads and fixed nfs-store not being mounted after reboot and checked database connection. I can create/invite users.

Any hints where to look, what to check further ?

 

best regards

Dirk

3 answers

Thank you, fixing the fqdn directly in the database helped. :)

0 votes
Craig Castle-Mead Community Champion Feb 18, 2018

Hey Dirk,

What's the output of the below give you? All ticks? 

hipchat datacenter selfcheck 

 


CCM

Hi Craig,

this is the output - seems everything is ok

admin@node1:~$ hipchat datacenter selfcheck
Database Validation
 - Configured           - ✓
 - Connection           - ✓
 - Authentication       - ✓
 - Max Connection       - ✓
 - Table                - ✓

Redis Validation
 - Configured           - ✓
 - Connection           - ✓
 - Authentication       - ✓
 - Write                - ✓

NFS permission validation for root user
 - Write                - ✓
 - Read                 - ✓
 - Delete               - ✓

Hostname Validation
 - Hostname             - ✓

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

32,464 views 7 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you