It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

HipChat DataCenter Beta User limit

Hi is there any published user limit for the beta version of HipChat data center - I have a customer wanting to have 12,000 users - Or, once it is GA is there going to be a technical limitation on the # of users?

2 answers

0 votes
AhmadDanial Atlassian Team Jul 25, 2017

Hi there, Stacie! The maximum user limit that we have for HipChat Data Center for now is set to 20,000 users. In this case, your customer should consider obtaining the 10,001 - 15,000 Users license tier. Details can be found in What does HipChat Data Center cost?. Hope that helps.

hi can you recommend what version of data center is most stable ? thanks current 3.1.1, i got problem changing the ip address.. it wont change also no server id found. thanks 

AhmadDanial Atlassian Team Oct 12, 2017

Hi, Robert!

I have responded to the ticket you raised to us. Nevertheless, what we would be interested to know is the output that you are getting when you tried to configure the node through hipchat network command as well as the nic being used and verify if you are using dhcp or static for IP allocation.

You should be able to tackle the issue with Server ID absence through the steps outlined in Cannot Generate License due to Absence of Server ID

Hope that helps.

what data center do you use?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,201 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you