HipChat 4.29.1662, Win7 Pro. Blank logon screen.

When client launches the application, the window appears but is completely blank.  We've tried quitting the app, rebooting the machines, and uninstalling/reinstalling to no effect.  This is only affecting 2 users at the moment, and the rest of us seem to be fine.  Their web clients also work fine.  Windows 7 Pro.

2 answers

Answering my own post:
I ended up updating the nVidia display driver.  HipChat would work in 256 color mode but not 32-bit color mode.  Updating to the latest nVidia driver (340.x) did the trick.

0 vote

Updated my Nvidia driver off Nvidia website, after searching my driver. Windows device driver told me my driver was up to date in Device Manager, but after I updated driver anyway, problem resolved

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