HipChat 1-1 history disappeared

Hi there

 

I am unable to see 1 on 1 history with one of my colleagues  beyond last month.

This is a new problem, previously we were able to view the entire history since we started using HipChat..

 

Thanks,

Claudiu

 

2 answers

0 vote

Hi Claudiu,

This is odd definitely. Do you store Hipchat locally or is stored by Atlassian? If it's stored locally, are you seeing any error in Hipchat logs regarding your username or your colleague's? Maybe would be a good idea to check with Hipchat support at support.atlassian.com if this could be some issue in hipchat as well.

Cheers,

Rodrigo

Hi Claudiu!

If you're still experiencing this problem, please email HipChat Support at support@hipchat.com for further assistance.

Cheers.

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