HipChat 1-1 history disappeared

ClaudiuI July 16, 2015

Hi there

 

I am unable to see 1 on 1 history with one of my colleagues  beyond last month.

This is a new problem, previously we were able to view the entire history since we started using HipChat..

 

Thanks,

Claudiu

 

2 answers

0 votes
hsuhailah
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 22, 2015

Hi Claudiu!

If you're still experiencing this problem, please email HipChat Support at support@hipchat.com for further assistance.

Cheers.

0 votes
Rodrigo Girardi Adami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 17, 2015

Hi Claudiu,

This is odd definitely. Do you store Hipchat locally or is stored by Atlassian? If it's stored locally, are you seeing any error in Hipchat logs regarding your username or your colleague's? Maybe would be a good idea to check with Hipchat support at support.atlassian.com if this could be some issue in hipchat as well.

Cheers,

Rodrigo

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events