Hear notifications and See pop-up notifications

This question is in reference to Atlassian Documentation: Get and set notifications

LS: I have followed all settings in this article.  on both the HipChat app and under General setting on my Ios phone.  I am allowing fore all push notifications, etc. Never the less, I am not able to hear a sound or see a pop-up menu.  Neither any of my colleagues in the office are able to hear the notifications on both their Ios and Android devices.

 

1 answer

0 votes

It sounds like you might have some specific configuration or device issue causing troubles. I'd recommend contacting our support team at support@hipchat.com and they should be able to help diagnose whatever problems you're having and potentially obtain logs or file a bug with our developers.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

29,122 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you