It sounds like you're seeing an error message when you launch HipChat? I would recommend sending a screenshot to email@example.com and they can help figure out your specific issue and hopefully find a quick solution for you.
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...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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