LS: I have followed all settings in this article. on both the HipChat app and under General setting on my Ios phone. I am allowing fore all push notifications, etc. Never the less, I am not able to hear a sound or see a pop-up menu appear. Neither do my colleagues in the office with their Ios or Android devices.
It looks like the help topic needed updating. Thanks for bringing that to my attention. I just updated it and tested out the instructions. Please take a look and see if this solves your problem. https://confluence.atlassian.com/display/HIPCHAT/Get+and+set+notifications
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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