Giphy stopped working?

Hi all,

My team is using the free installation of Hipchat. A couple days ago, the Giphy add-on stopped responding to the command. I checked and it says it is still installed in all rooms. Any troubleshooting ideas?

Thanks

1 answer

This add-on is provided by giphy.com, so I can't answer questions about why it may have stopped responding, though I have heard of this occurring before.  A quick workaround should be to simply re-install the add-on.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Mar 26, 2018 in Hipchat Data Center

Migration of Hipchat server to Data Center - a retrospective

...able to use the clients After a bunch of testing (rooms, memberships, check for private message history, and most importantly - the custom emoticons!) nearly everything was looking as we needed, however...

439 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you