Giphy stopped working?

Hi all,

My team is using the free installation of Hipchat. A couple days ago, the Giphy add-on stopped responding to the command. I checked and it says it is still installed in all rooms. Any troubleshooting ideas?

Thanks

1 answer

This add-on is provided by giphy.com, so I can't answer questions about why it may have stopped responding, though I have heard of this occurring before.  A quick workaround should be to simply re-install the add-on.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

506 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you