Getting an error logging in Mac app only (Unexpected login failure: Could not complete request: 'The request timed out.')

When I login on the MAC app Version 4.0.5 (574) Getting an error. Unexpected login failure: Could not complete request: 'The request timed out.' 

I can login on the app on iOS and on the web without an issue. Is there a solution to this?

1 answer

This widget could not be displayed.

Added info, if already logged into HipChat you get a Can't Connect on the top of the app. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

397 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you