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  • Every morning when I wake my computer Hipchat says "connecting..." and never connects. I have to shut it down and restart the app for it to work again.

Every morning when I wake my computer Hipchat says "connecting..." and never connects. I have to shut it down and restart the app for it to work again.

I am running Windows 10 Pro, with the Windows Client HipChat app, Version 4.28.1.1659 (Web Core 4.28.4)

1 answer

0 votes
crivers Atlassian Team Nov 30, 2016

We are currently in the process of rolling out a client update that may fix this issue for you (version 4.29.4.1661) To ensure you have the latest possible version, please download directly from https://hipchat.com/downloads

In order to receive notifications on any updates we make to the issue please follow and vote here: https://jira.atlassian.com/browse/HCPUB-935. Hopefully the update fixes this issue for you! If you are still encountering problems, please let us know at support@hipchat.com and we'll work with you to help diagnose what might be causing the reconnection difficulties.

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