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Error occurs when opening the HipChat UI

We just deployed the OVA image of HipChat and try to open the UI as :

https://mmhipprdapp01 ( where mmhipprdapp01 is the hostname ) but failed as :

Fatal error: Call to a member function get_group() on a non-object in /hipchat-scm/web/application/controllers/application.php on line 1049


we rebooted the server but still the same. Can you help ?

Thanks

Louis

 

 

1 answer

0 votes
crivers Atlassian Team Oct 14, 2016

It looks like you aren't using a fully-qualified domain name (FQDN), which is required in order to setup HipChat Server. 

I would recommend reviewing /var/log/chef.log to confirm the setup did not encounter an exception. If not, then configuring the domain may resolve the issue. If you login to the server as the admin user, and issue:

hipchat network --show

you can confirm what is shown for the domain, but it seems it might be null. You can update it by issuing the command:

 

hipchat network --hostname mmhipprdapp01 --domainname example.com

(replacing example.com with the FQDN of your choice)

Please check out the doc on deploy HipChat Server for additional details: https://confluence.atlassian.com/hc/deploying-hipchat-server-609944387.html

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