Error 'You reached the maximum number of sessions in Hipchat'

Our HipChat user encounters error  'You reached the maximum number of sessions in Hipchat' when he log in HipChat. According to the user, "Main reason of too many session is, I think, I have too many active rooms. I mistakenly joined too many rooms (~200 rooms) in hip chat recently. ". How can we resolve current situation?

2 answers

This widget could not be displayed.
Edwin Ho Atlassian Team Aug 25, 2016

Hey Hisamitsu.

Please file a ticket to support.atlassian.com under HipChat along with the affected email address so that the next available support engineer will be able to help look into it!

This widget could not be displayed.

It seems it is a best way.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

411 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you