Duplicate Hipchat Windows

Tiffany Beeson May 23, 2017

I am only having one conversation in hipchat but duplicate windows of the same conversation keep popping up. Sometimes its two, sometimes its 3 or even 4. Its very frustrating!

Any idea how to stop this?

1 answer

0 votes
crivers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 26, 2017

Is it possible that you're running multiple instances of the client? You can check by looking at task manager (ctrl+alt+del on Windows, cmd+option+esc on mac).

If not, it sounds like you might be encountering a bug. If you send more details (along with screenshots if possible) to our support team, they should be able to help diagnose the problem and get you sorted out.

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