It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Does HipChat room message automatically refresh?

I am using the Mac Client Version and having an issue with an active chat room that some old messages not show when scrolling up.  My situation would be when I was on the top of the chat, I already see the date and gray line separators.   This would make me think that the messages show below those separators are already up today.  This turns out to be false positive.  If I wait longer, there will be more messages populated below the date separators.  This is kind of confusing for a user to know if there is actually content there or should it be automatically refreshing while scrolling up without that extra 1-2 sec wait to see if there are more messages coming thru?  My suggestion would insert those date separator correctly when there is no more offline content needs to load from your server.

1 answer

0 votes
crivers Atlassian Team Apr 20, 2017

This is currently the intended behavior of the date headers. We always show one at the top of chat so that you can quickly see the date that you're looking at. The side effect, like you mentioned, is that it's not always clear when there is additional history available in the same date.

It's certainly a behavior we may reconsider in the future, so your feedback is helpful in figuring out the best option. Thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,209 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you