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Does HipChat Server (self-hosted) have data retention policy controls?

Eg, can I self-host HipChat and create a policy to automatically delete or archive all messages over some age like 60 or 90 days?

5 answers

There's a default and per-room retention setting

  • Store all
  • Store none
  • Store by age: 7, 14, 30, 60, 90, 180, 365 days

1:1 chats are not automatically purged.

Note that these retention options differ between HipChat Server and HipChat Cloud (


Will DeHaan


I will go with mr Will option, using the build in is the most recommended, you sir have my like :).

Short answer, Nope :smile:.

If you will only create a procedure in the application server to swipe older files or a database job then you have nothing to worry about.

Now if you want to customize the hipchat code to have that feature atlassian is pretty open about working on the code of their products (same goes for Confluence, JIRA and the rest of the party):

:information: As long you don't re brand it and re sell everything is fine :cheeky:

The only thing that atlassian will no do is to support customizations, if you change the hipchat code and break something you will not be able to reach their support for help on fixing that (you will need to fix that on your own or reach a atlassian expert).

Thanks and Regards,
Lavitz - the guy that uses Confluence on Windows as a Hobby!

I can't confirm for sure, but from my experience with the atlassian suit I don't believe deleting those would be harmful.

This kind of data is dynamic and if removing that would cause harm to hipchat I'm pretty sure that atlassian would store it into the database and not in the file system :smile:.

A simple test, just for confirmation, would be to set up a test installation, chat a couple lines and then just remove the files.

You could also raise a support ticket and also get confirmation from one of the atlassian hip chat engineers as well:

Thanks and Regards,
Lavitz - the guy that uses Confluence on Windows as a Hobby!



Ok thank you, so deleting with a cron job the chat files from the /chat_history folder over N days old won't break HipChat in any way?

Please use the built-in retention controls if possible.

Thanks Will, much appreciated.  Is there any documentation showing the difference in retention options between Server and Cloud?

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