Do hipchat native clients store room content locally?

I'm imaging a use case where an employee leaves the company after being a hipchat-server user. While they were an employee they had access to rooms with sensitive content. When they leave the company their hipchat access is of course revoked. However, our security architects want assurance that the hipchat client doesn't cache or store room history on the user's device in a form that could be cracked. Any thoughts?

1 answer

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David Maye Atlassian Team Nov 07, 2014

The clients do store cache while the app is running. When the user logs off or the app is uninstalled, the cache is wiped. We write the cache as files and place it in the application sandbox environment that the OS provides. We essentially let the operating system enforce encryption and ACL enforcement on those files.  

Cheers,
-David 

What is the user experience if that user's account gets de-activated/deleted on hipchat server? The next time they open the app, will the app open to the login screen?

David Maye Atlassian Team Nov 14, 2014

Correct, a deleted/de-activated user will be presented with the login screen next time his app is opened (assuming they has auto-login enabled). If they try to login, they will get a username/password error. The same goes for the users account at https://your.companies.FQDN.com/account - it will be redirected to the login page.

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