It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Do Hipchat Cloud -> Data Center migrated rooms keep IDs?

Folks,

In discovery for a hipchat cloud -> data center migration and would like to know - post-migration, will the rooms retain their pre-migration ID numbers?

(End users would like to minimize having to rebuild all integrations.)

Thanks,
Zans

1 answer

1 accepted

2 votes
Answer accepted
ryans Atlassian Team Apr 16, 2018

Hi Zans,

I'm afraid the rooms will not retain their pre-migration ID numbers, with a migration from Hipchat Cloud to Hipchat Data Center.
The import process will remap the rooms and users id's.

Thats said, please be aware, the export, available under the hipchat.com Data Export tab is, not compatible with Hipchat Sever/Hipchat Data Center.
A compatible export can only be generated by the Hipchat Cloud Support team.

Note:
Although, we successfully migrated small sets of data from Hipchat Cloud to Hipchat Data Center, we highly recommend to run some import tests first.
(the migrate process from Hipchat Cloud was originally created for Hipchat Server)

Best Regards,

Ryans

Thanks! This is incredibly useful, including a deeper understanding of the client export limitations (we've engaged ATL Support).

Best,

Zans

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,221 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you