Deleting / Editing Messages and Files in Hipchat App Edited

How do I edit and delete messages in the Hipchat App for OSX and Windows?

How do I delete file attachments in rooms or in 1 to 1 conversations?

Yes, I am an admin.

No, I do not want to use the browser version to do this. I want to exclusively use the App.

From what I'm reading it doesn't appear to be possible from the App. You can't fix a single typo nor remove files that people clutter up a room with after days of passing screenshots around?

While we're at it, how do you remove Integrators from a Room after you've added them? We've added several to screw around with but now we don't want them cluttering up the Room.

I think the product is great and we've evaluated many alternatives, and this inability to delete files and edit simple typos in the App is what is holding us back from further evaluation.

 

1 answer

0 vote

Hi Phil, 

At the moment it's not possible to delete files and messages directly in the client. It's necessary to access the web application to do this. More information regarding the process on how to delete messages and files, feel free to check https://confluence.atlassian.com/hipchat/delete-messages-and-files-751698289.html documentation. 

Regarding the integrations, they cannot be removed directly in the client as well. However, you can be redirected to the room's integration page from the client by clicking in "Integrations" under the room's settings. Once you're redirected, you'll be able to select the integration and click "Remove" so the app can be uninstalled.

We appreciate your feedback!  

 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 19, 2018 in Hipchat

Moving from Hipchat to Stride? Here’s what you’ll love

Heya, Hipchat friends! We’re so happy you’re checking out   Stride. Whether you know it or not, you have been instrumental in making Stride come to life. Every feature, design, and functionality...

17,414 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you