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Deleting 1-1 chat history

Is there any way to delete all 1-1 chat history at once?

1 answer

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AhmadDanial Atlassian Team Feb 05, 2019

Hi, @Lisa Tomai

There is no feature in HipChat that allow users to delete their 1-1 chat history at once. As of now, you can only delete the chat history one by one according to the Delete messages and files documentation.

There was a feature request raised before but it was closed already since HipChat is being discontinued. Meanwhile, may I know if you are actually using HipChat Cloud or Server / Data Center and the use case behind deleting the entire 1-1 chat history at once?

If you are on HipChat Server / Data Center,  I will discuss with the engineering team to see if it is possible to perform through the backend. Thanks.

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