It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Deleted messages in Hipchat still showing in UI

Deleted messages in Hipchat still showing in UI after deleting them through the hipchat admin account - only admins can delete messages and these are deleted yet still showing.

2 answers

0 votes
David Maye Atlassian Team Jun 22, 2015

Hi Katherine,

Messages are cached in HipChat while the client is running, so any changes that are made during that time may not be reflected immediately. Please log out of the app then log back in and if you continue to see the messages after they are deleted in the web UI, then please contact us at support@hipchat.com

Cheers,
-David 

Thanks David.  Sending email now to support.  As we have logged out and back in and invited other users that are not part of that group and they see them too.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,181 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you