I brought on a friend who is a freelance developer to work on a side project for me. His previous project the employer created a HipChat account for him, and since that project ended, his account has been deactivated.
I'm now trying to give him access but I get an error which states:
"This email address is claimed by a user in a different HipChat group."
If he is unable to gain access to HipChat via the web, how can he delete his account instead of creating a new email account?
If the developer cannot access his old HipChat account to delete it or edit the email address, as described in How do I have one account be a member of multiple groups? then please contact Support so they can help, as on this question.
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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