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Could not load class 'com.atlassian.labs.jira.workflow.HipChatPostFunction'

Jeanne Howe
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May 4, 2015

After updating the HipChat for JIRA plugin to the latest version, I am now seeing this in my logs and the integration between JIRA and the HipChat rooms is not working. Has anyone else seen this issue?

 

Could not load class 'com.atlassian.labs.jira.workflow.HipChatPostFunction' java.lang.ClassNotFoundException: com.atlassian.labs.jira.workflow.HipChatPostFunction

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Anatoli
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 5, 2015

JT, we have just released a new version of the plugin where we fixed an issue that sounds similar to yours. Can you please try installing it and check if it fixes your problem?

The version we released is 6.24.2. It is possible that the problem we fixed has the same root cause as yours but it is difficult to be sure without seeing your log files.

 

 

Jeanne Howe
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 5, 2015

Thank you Anatoli! Release 6.24.2 downloaded and installed successfully.

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Jeanne Howe
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 5, 2015

We are JIRA v6.3.15 and HipChat for JIRA v6.22

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Anatoli
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 4, 2015

Hi JT,

what version of JIRA and the plugin do you have? Could you create a support ticket , it would be the best way for us to help you?

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