Could not load class 'com.atlassian.labs.jira.workflow.HipChatPostFunction'

After updating the HipChat for JIRA plugin to the latest version, I am now seeing this in my logs and the integration between JIRA and the HipChat rooms is not working. Has anyone else seen this issue?

 

Could not load class 'com.atlassian.labs.jira.workflow.HipChatPostFunction' java.lang.ClassNotFoundException: com.atlassian.labs.jira.workflow.HipChatPostFunction

3 answers

1 accepted

This widget could not be displayed.

JT, we have just released a new version of the plugin where we fixed an issue that sounds similar to yours. Can you please try installing it and check if it fixes your problem?

The version we released is 6.24.2. It is possible that the problem we fixed has the same root cause as yours but it is difficult to be sure without seeing your log files.

 

 

Thank you Anatoli! Release 6.24.2 downloaded and installed successfully.

This widget could not be displayed.

Hi JT,

what version of JIRA and the plugin do you have? Could you create a support ticket , it would be the best way for us to help you?

This widget could not be displayed.

We are JIRA v6.3.15 and HipChat for JIRA v6.22

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

420 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you