Conversation in my users list

in Hipchat, when I close a conversation with a user, I get to close the conversation in my user list but some hours after, the conversation come back to appear in my users list leaving my list with users a lot making difficult the search. In old version the problem no happened. My version is 2.2.7 beta channel.




1 answer

0 vote

Hi, Rafael!

Could you please try clearing the Hipchat client cache? The following articles explain how to do so, for Windows and Mac:

How to clear HipChat for Windows client caches and local data

Mac desktop app: Clearing preferences

If you're still facing problems, please contact our support team for further investigation!


Hi Bruno,


I did the procedure but it did not work. When I closed my hipchat client and reopened it the list with old users reappear.

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Published Oct 07, 2017 in Hipchat

Bringing Structure to your HipChat Instance

...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...

469 views 1 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot