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Conversation in my users list

Rafael Diogenes Jan 10, 2018

in Hipchat, when I close a conversation with a user, I get to close the conversation in my user list but some hours after, the conversation come back to appear in my users list leaving my list with users a lot making difficult the search. In old version the problem no happened. My version is 2.2.7 beta channel.

 

 

 

1 answer

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Bruno Raymundo Atlassian Team Jan 11, 2018

Hi, Rafael!

Could you please try clearing the Hipchat client cache? The following articles explain how to do so, for Windows and Mac:


How to clear HipChat for Windows client caches and local data

Mac desktop app: Clearing preferences

If you're still facing problems, please contact our support team for further investigation!

Cheers!

Rafael Diogenes Jan 15, 2018

Hi Bruno,

 

I did the procedure but it did not work. When I closed my hipchat client and reopened it the list with old users reappear.

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