Been having problems with only one of my many Hipchat threads. For some reason, I only have problems chatting with this one person, and the error doesn't appear on their side. Their messages look like they went through like normal on their end. But I never get them on my side, and the chat window never fully loads. Gets stuck on the spinner (been about 30 min now I've had their thread open).
-I have a Macbook Air running El Capitan 10.11.5.
-My Hipchat version is up to date (4.0.10)
-I'm using only the desktop app and the iPhone app.
Here's what I always see. It worked fine with this person for the earlier 5 months. It may have been an update when the loading problem started (since May 18, so about a full month), but I'm not sure:
Screen Shot 2016-06-15 at 12.19.49 PM.png
Were you ever able to solve this problem. This happens to me constantly. None of my conversations will load. No level of restarting solves this problem. I have the exact same problem with the web application and the desktop application on my PC, but my mac does not have this issue ever.
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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