Cisco UC call escalation

Hi, We have a customer who is looking at a Cisco UC solution for voice, video, webex etc. They use Hip Chat as their primary IM client but want to be able to escalate a chat session into either a voice call, video call or Webex meeting. Is this possible or is there any integration in the pipeline?

2 answers

1 vote
Timothy Chin Community Champion Aug 13, 2015

I'm partial to GotoMeting and I know there is a GotoMeeting and Hipchat integration.

0 votes

HipChat itself has video capabilities and there are also integrations with quite a few video tools. Have a look here: https://blog.hipchat.com/2015/03/30/get-yer-video-on-introducing-hangouts-gotomeeting-and-appear-integrations/

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