The chat hsitory in the chat rooms on the mobile app disappears after closing it. I'm using Hipchat on iOS.
Is there setting I can change for the app to keep the same history as the desktop app?
History in chat rooms are consistent across any HipChat app since messages are stored on Cloud. Have you tried returning to the lobby on your iOS app and opening the room again?
If your HipChat group decides to "Store no history", then you will not see any messages on your HipChat client when you rejoin the room or restarting the app.
Let us know how it goes!
If you're group admin of your group, you will have "Group admin" button at the top of your home page, then select "Preferences" > "History Retention" settings.
If you're still having issues seeing messages on your iOS client, reach out to support at https://support.atlassian.com/contact/ and send a couple of screenshots on what you're seeing on your iOS client. Our support engineer will be able to assist you promptly on the case.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Heya, Hipchat friends! We’re so happy you’re checking out Stride. Whether you know it or not, you have been instrumental in making Stride come to life. Every feature, design, and functionality...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs