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Chat partners disappear

i have the problem that the same ppl in my HipChat (client) disappear after some time from the Online list. When i relog it is fine again but happens over and over again. they just get shown as offline. they can post into chat and i see their chat text but they still are shown offline

any idea why ?

2 answers

1 accepted

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Answer accepted
MarcusEllis Atlassian Team Mar 01, 2016

Hi Peter, there is a bug with Private Rooms and user presences. Public Rooms, the Lobby and the "Quick Switcher" should all display user presences correctly. We have a fix in the works which will be in an upcoming release. Sorry about that.

Ok thanks :smile:

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