Change username


I just installed HipChat, and my mail address is now my username, which is very bad. How can I change the username?


2 answers

Hi Ralf, 


You can try with this smile



0 vote
  1. Log into
  2. Click Edit Profile in top right corner
  3. Update your name in the "Full name" field
  4. Click Save
  5. Enjoy your new user name that is no longer your email address

FYI: other users will still see your email address when they click on your profile to have a 1-1 chat with you.



The login form specifically asks for an email address. So apparently it's simply not possible.

Yeah, sorry Ralph, I think I misunderstood the field you were asking about. If you mean this field, yes, it has to be an email address.

image2016-7-1 10:5:43.png

But the method I mentioned above will work to change your display name within the app. Hope that helps.

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