It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change of Active Directory: Different Email Addresses

Hello All!

We plan to use a new Active Directory in the near future. 

All users of the old AD are existing in the new AD. User names (first name, surname) are the same in both directories.

However, most of the users do have different Email-Addresses in the new AD. 

My question is: We are planning to set up a new HipChat server and connect to the new AD. We now would like to keep the chat histories as far as the room configurations.

Is there any possibility to achieve that?

Thanks and BR

1 answer


Would you consider deploying a new HipChat Server and running an export/import from the existing deploy before configuring AD on the new instance?

After the import on the new instance the email addresses of each user should be updated. Depending on the number of users that may require some scripting (i.e.

Create a snapshot if possible before enabling AD on the new instance to see if the imported, modified accounts will match up.

Tricky problem!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,183 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you